Motivra FAQs

Clear answers for every move.

Find straightforward guidance on performance apparel, fit, ordering, shipping, tracking, promotions, returns, exchanges, product care, and customer support.

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Woman training in performance sportswear and functional active clothing
Built for active decisions From compression layers to trail-ready outerwear, find the information you need before and after your order.

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Search by keyword or narrow the answers by topic. The most common questions about Motivra products, orders, delivery, returns, promotions, and care are gathered here.

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Standard Motivra orders are expected to arrive within 3–5 calendar days.

Yes. Free shipping applies to all products sold through the Motivra website.

Use the Motivra order tracking page to follow available shipment updates after your order has been processed. Track your order here.

Motivra offers free returns and exchanges within 30 days. Keep the product and order details available when requesting assistance.

After a successful email subscription, the 15% sitewide subscriber discount is applied automatically. It is not limited to the first order and no discount code is required.

Selected promotional products automatically receive 20% off. No discount code is required for eligible promotional items.

The assortment includes T-Shirts, Tanks, Long Sleeves, Sports Bras, Compression Shirts, Shorts, Biker Shorts, Leggings, Trail Pants, Joggers, Rain Jackets, Windbreakers, Softshell Jackets, Hoodies, and Fleece Jackets.

Trail Pants, Rain Jackets, Windbreakers, Softshell Jackets, Hoodies, and Fleece Jackets are especially relevant when layering for outdoor movement and changing conditions.

Consider activity, preferred fit, stretch, coverage, layering, terrain, and weather. Leggings favor close stretch-focused movement, Joggers offer relaxed active versatility, and Trail Pants are suited to outdoor movement where added coverage and functional construction may be useful.

Compression Shirts offer a close-fitting performance layer suited to training, movement, and layering. Review the individual product information for its specific construction and fit details.

Always follow the individual garment care label first. In general, performance clothing benefits from thoughtful washing, restrained heat, reduced friction, and complete drying before storage.

Follow the garment label carefully, remove loose surface dirt when necessary, secure closures where appropriate, and avoid applying treatments that are not compatible with the specific fabric or finish.

Motivra customer support is available 24 hours a day, 7 days a week for product, order, delivery, return, exchange, and general store questions.

Keep your order details and associated email information available. These details can help when tracking a shipment or requesting support with an order.

Products & fit

Choose by movement, fit, and function.

Motivra's range covers close-fitting performance pieces, flexible training layers, active bottoms, trail-focused products, and weather-conscious outerwear.

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    Training tops T-Shirts, Tanks, and Long Sleeves support different levels of coverage and layering.
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    Supportive performance layers Sports Bras and Compression Shirts offer close-fitting options for active movement.
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    Flexible active bottoms Shorts, Biker Shorts, Leggings, and Joggers suit different preferences for coverage, stretch, and fit.
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    Trail-ready movement Trail Pants provide a functional option for outdoor activity where coverage and versatility matter.
Woman wearing fitted sportswear during an active training session
Outdoor athlete wearing functional clothing on a trail

Functional outerwear

Layer for changing conditions.

Outdoor movement can shift quickly between wind, cool temperatures, light precipitation, and higher exertion. Choose layers according to the conditions and your activity.

Rain Jackets Designed for added coverage when wet weather becomes part of the route.
Windbreakers A lightweight functional layer for exposed conditions and breezy movement.
Softshell Jackets A versatile outer layer suited to active movement in changing outdoor conditions.
Hoodies Adaptable coverage for warm-ups, recovery, cooler activity, and everyday layering.
Fleece Jackets Added insulating comfort for cooler outdoor movement and layered use.
Trail Pants Functional lower-body coverage for outdoor routes, trails, and active exploration.
Man wearing functional athletic clothing during a training session

Store policies

Simple standards behind every order.

Key Motivra policies are designed to remain clear from checkout through delivery, returns, exchanges, promotions, and customer support.

24/7 Customer Support Assistance is available around the clock.
Free Shipping Every Motivra product qualifies for free shipping.
3–5 Day Delivery Standard delivery is expected within 3–5 calendar days.
30-Day Returns Free returns and exchanges are available within 30 days.
15% Subscriber Discount Applied automatically after successful email subscription with no code required.
20% Selected Promotions Eligible promotional products receive the discount automatically without a code.

Still need an answer?

Motivra support is available 24/7.

If your question is specific to a product, order, delivery, return, exchange, promotion, or another store matter, the support team is ready to help.

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