01
Process orders
To receive purchases, confirm transactions, arrange fulfillment and support delivery of ordered products.
Privacy Policy
Privacy, explained clearly.
This Privacy Policy explains how Motivra may collect, use, disclose and protect personal information when you visit our website, shop for sportswear and functional clothing, place an order, communicate with us or otherwise interact with our services.
Last updated September 6, 2026
PRIVACY AT MOTIVRA
The overview
Your information supports the shopping experience.
When you interact with Motivra, certain information may be needed to provide the website, process purchases, arrange delivery, support returns and exchanges, respond to questions, maintain security and improve the overall experience.
The information involved depends on how you interact with us. Browsing the website may involve different information than placing an order, subscribing to email updates or contacting customer support.
We aim to use personal information only for legitimate business purposes connected with operating, securing and improving Motivra, fulfilling customer requests and meeting applicable legal obligations.
Privacy is part of the complete customer experience, not a separate afterthought.
INFORMATION
Information we may collect
What information may be collected.
Depending on how you use the website, Motivra may receive information directly from you, automatically through your device or browser, or from service providers that help support website and order operations.
01
Contact details
Name, email address, telephone number, shipping address, billing address and similar information you provide.
02
Order details
Products purchased, order value, transaction status, delivery details, returns, exchanges and related order history.
03
Payment information
Payment-related information needed to complete purchases may be handled by payment service providers involved in processing the transaction.
04
Device information
Browser type, device type, IP address, website activity and similar technical information may be collected automatically.
05
Communications
Information contained in messages, support requests, reviews, feedback or other communications you choose to send.
06
Marketing choices
Email subscription status, communication preferences and interactions with promotional communications may be recorded.
How information may be used
Information supports specific purposes.
Personal information may be used when reasonably necessary to operate the website, provide requested services, protect the shopping experience and communicate with customers.
02
Provide support
To respond to questions about products, orders, shipping, delivery, returns, exchanges or other customer requests.
03
Maintain security
To help detect, investigate and prevent suspicious, fraudulent, harmful or unauthorized activity.
04
Improve the website
To understand how the website is used, identify technical issues and improve navigation, performance and customer experience.
05
Communicate updates
To send transactional notices, service information and other communications connected with customer activity.
06
Send marketing
Where permitted, to provide promotional communications and offers based on your subscription and communication preferences.
Information sharing
Some services require trusted support providers.
Motivra may disclose personal information when necessary to operate the website, process orders, provide customer service, maintain security or meet legal obligations.
01
Payment providers
Information may be shared with payment services involved in authorizing and processing transactions.
02
Delivery providers
Shipping and delivery information may be provided to services involved in getting an order to its destination.
03
Technology providers
Website hosting, security, analytics and technical service providers may process information while supporting store operations.
04
Customer services
Providers that assist with communications, order support or other customer-care functions may receive relevant information.
05
Legal requirements
Information may be disclosed where required by law or reasonably necessary to protect rights, security, customers or the public.
CONNECTED SERVICES
YOUR CHOICES
Your choices and rights
You may have choices about your information.
Depending on where you live and the law that applies, you may have certain rights or choices relating to personal information. These rights can vary and may be subject to legal limitations or verification requirements.
01
Access
You may be able to request information about personal data maintained about you.
02
Correction
You may be able to request correction of inaccurate personal information.
03
Deletion
You may be able to request deletion of certain personal information, subject to applicable exceptions.
04
Marketing preferences
You may unsubscribe from promotional emails through the unsubscribe option included in those communications.
05
Privacy requests
Where applicable, you may submit a request concerning available privacy rights and receive information about the request process.
Security and retention
Information is handled with practical safeguards.
Motivra seeks to use reasonable administrative, technical and organizational measures designed to protect personal information. No website, network, storage method or electronic transmission can be guaranteed to be completely secure.
Personal information may be retained for as long as reasonably necessary for the purposes described in this policy, including order administration, customer support, legal compliance, dispute resolution, security and recordkeeping.
Security
Reasonable safeguards are used to protect information against unauthorized access or misuse.
Retention
Information is kept only as reasonably necessary for relevant business and legal purposes.
Accuracy
Customers may request correction of eligible information where applicable.
Verification
Privacy requests may require reasonable identity verification before action is taken.
SECURITY & CARE
Additional policy details
A few important points to know.
Privacy practices can involve legal, technical and operational requirements beyond the shopping experience itself. The following sections explain several additional areas that may affect how this policy applies.
Children's privacy
Motivra's website is not intended to knowingly collect personal information from children where doing so would require parental consent under applicable law. If you believe a child has provided personal information inappropriately, please contact us.
Third-party websites
The website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and Motivra is not responsible for how those third parties handle information.
Advertising-related disclosures
Where advertising or analytics technologies are used, certain disclosures may be treated as a sale, sharing or targeted-advertising activity under some privacy laws. Applicable opt-out rights may therefore vary by location and technology used.
Policy changes
This Privacy Policy may be updated from time to time to reflect changes in practices, services, technology or legal requirements. The updated date displayed on this page indicates the latest published version.
International processing
Service providers supporting website operations may process information in locations different from where you live. Where required, appropriate measures may be used in connection with such processing.
Privacy questions
Contact Motivra about your privacy.
If you have questions about this Privacy Policy, how personal information is handled, or a privacy request available under applicable law, you can reach Motivra through our support channel.
Business
Motivra
Support
support@motivra.lol · +1 (727) 377-3540
Address
609 N 2nd Ave, Phoenix, AZ 85003, United States