Terms of Service

Clear terms for shopping with Motivra.

These Terms of Service describe the rules that apply when you visit Motivra, browse our sportswear and functional clothing, place an order, use website features or otherwise interact with our services.

Last updated September 6, 2026
Male runner competing outdoors in performance sportswear PERFORMANCE SPORTSWEAR
Your agreement with Motivra

Using the website means accepting these terms.

By accessing or using the Motivra website, placing an order or using any service made available through the website, you agree to these Terms of Service and to any policies referenced through the website that apply to your activity.

If you do not agree with these Terms, you should not use the website or place an order. You must also have the legal capacity required to enter into a binding agreement where you live.

These Terms apply to website visitors, customers and other users of the Motivra website. Certain services, promotions or website features may also be subject to additional terms displayed when those services are used.

Clear expectations support a more confident shopping experience.
Core store standards

What customers can expect from Motivra.

Our operating standards support the complete shopping journey for sportswear, active essentials and functional outdoor clothing.

01

Free shipping

Free shipping applies to every product sold through Motivra.

02

3–5 day delivery

Standard order delivery time is 3–5 calendar days.

03

Free 30-day returns

Returns and exchanges are free within 30 days.

04

24/7 support

Customer support is available around the clock.

Female runner wearing a performance T-shirt and athletic shorts outdoors ACTIVE ESSENTIALS
Orders and checkout

Accurate information keeps orders moving.

When placing an order, you agree to provide current and accurate information needed to process the purchase, communicate about the order and deliver your sportswear or functional clothing to the correct destination.

01 Order details

Review product selections, sizes, quantities and delivery information before completing checkout.

02 Payment

You authorize the payment method submitted at checkout for the amount associated with your purchase.

03 Order review

Orders may be reviewed for authorization, availability, accuracy and security before processing.

04 Order changes

Contact customer support promptly if you need assistance with an order after checkout.

05 Cancellation

Orders may be declined or cancelled where reasonably necessary for security, availability, pricing errors or legal requirements.

Pricing and promotions

Offers are applied as displayed.

Product prices and promotional information are displayed while you shop. Motivra's confirmed promotional discounts are applied automatically where eligible.

Product pricing

Displayed checkout prices

The relevant displayed price forms the basis of the purchase, subject to correction of clear pricing or technical errors.

Email subscribers

Automatic 15% sitewide discount

Successful email subscribers receive 15% off sitewide automatically. No discount code is required and the benefit is not limited to the first order.

Selected promotions

Automatic 20% product discount

Selected promotional products receive an automatic 20% discount with no discount code required.

Shipping, delivery and returns

A straightforward journey after checkout.

Whether you order performance tops, active bottoms, trail clothing or protective outerwear, the same Motivra shipping and return standards apply.

01 Shipping

All Motivra products include free shipping.

02 Delivery

Standard order delivery time is 3–5 calendar days.

03 Tracking

Available shipment progress can be followed through Motivra's order tracking service.

04 Returns

Returns are free within 30 days.

05 Exchanges

Exchanges are free within 30 days.

06 Support

Customer support remains available 24/7.

Runner wearing a warm performance hoodie during outdoor exercise FUNCTIONAL LAYERING
Website use

Use Motivra responsibly and lawfully.

The website is provided for legitimate browsing, shopping, order management, support and other interactions related to the Motivra customer experience.

01

No unlawful use

The website may not be used for unlawful, fraudulent, abusive or unauthorized purposes.

02

No security interference

You may not bypass security, introduce harmful code or interfere with normal website operation.

03

No deceptive activity

You may not intentionally provide false information, impersonate others or misuse our services.

04

No unauthorized copying

Website content may not be commercially copied or republished in violation of applicable rights.

05

No automated disruption

Automated tools may not be used in ways that disrupt normal customer access or website performance.

06

Access may be restricted

Access may be limited where reasonably necessary to protect security, customers or lawful operations.

Male runner jogging outdoors in a performance T-shirt and athletic shorts SPORTSWEAR IN MOTION
Our product context

These terms cover the Motivra product world.

Motivra focuses on sportswear and functional clothing designed around active routines, outdoor movement and adaptable layering.

Performance tops

T-Shirts, Tanks, Long Sleeves, Sports Bras and Compression Shirts.

Active bottoms

Shorts, Biker Shorts, Leggings, Trail Pants and Joggers.

Weather layers

Rain Jackets, Windbreakers and Softshell Jackets.

Warm layers

Hoodies and Fleece Jackets.

Motivra information

A clear point of contact for your order.

Business and support information is kept accessible so customers can clearly identify Motivra and reach assistance when necessary.

Business Motivra
Address 609 N 2nd Ave, Phoenix, AZ 85003, United States
Support email support@motivra.lol
Support phone +1 (727) 377-3540
Availability 24/7 customer support
Outdoor runner wearing modern performance sportswear MOTIVRA ACTIVE
Questions about these terms

Support stays available whenever you need clarity.

If you have questions about these Terms of Service, your sportswear order, delivery, returns or exchanges, Motivra customer support is available 24/7.

Business Motivra
Support support@motivra.lol · +1 (727) 377-3540
Address 609 N 2nd Ave, Phoenix, AZ 85003, United States